Please select a question below to find out more.
How do you get the next weeks patches, gum, inhalator?
Just give our Quit helpline a call, text or e mail – 0800 198 5002. If you prefer, you can call in and see us in Birkenhead Market ( Wed/Fri/ Sat) or call your local Stop Smoking Service on 0151 630 8383
What if I am having problems with my product?
Just give us a call, text or email and let us know what the problem is on any of the above numbers. Better still, check out where we are and come along and see us, our advisors will help to find the best solution.
Can I change my Stop Smoking product?
Of course you can. Just get in touch and either tell us which product you would prefer, or we can can give you some advice and help you decide.
Do I have to pay for my Stop Smoking products?
It depends on whether you are entitled to free prescriptions or not. If you are then the products will be free. If you pay for prescriptions, buying a Prescription Pre-Payment Certificate (PPC) can save a lot of money. A single prescription charge is £7.40 and a PPC costs just £29.10 for three months if you have to pay for four, or more, prescriptions. You can buy online at www.nhsbsa.nhs.uk or at your local pharmacy. Even if you have to pay for prescriptions, you will notice a big saving.
How do I enter the Prize Draw?
Simply by staying smoke free for at least 4 weeks we will automatically enter you in the draw from our database and if you are a winner you will be contacted by one of our advisors to invite you to one of our 'winners' events.
How are the winners chosen?
The winners are chosen completely at random by people who are not associated with Wirral Community NHS Trust, ASDA or Wirral News.
What if I want Champix?
Quit Stop Health Trainers will take your details and refer you to our specialist Stop Smoking Service for additional support with your quit attempt. A Stop Smoking Advisor will contact you and arrange Champix to be prescribed via your G.P.
What if I don't succeed this time?
Don't be too hard on yourself, giving up smoking is such a hard thing to do. Just by signing up to quit you have taken a massive step in the right direction.
Get in touch with us by text, phone or email and we can help get you back on track.
Quit helpline: 0800 198 5002
Local Wirral Stop Smoking Service: 0151 630 8383
Drop in venues and clinic appointments across Wirral.
What if I am under 18?
You can look around the site and get some tips on quitting, but unfortunately you will not be eligible to enter our prize draw. If you need some products to help you quit, please contact the Stop Smoking Service.
Contact us through one of the above numbers or call in to any of our venues to have a chat with a Quit Stop Health Trainer.